Advanced IT Training Ideas
Across the globe we’re witnessing an ever increasing dependency on IT systems and the services we expect from them. Society is becoming more and more familiar with IT functions and terminology, but are we really becoming more proficient with the systems? We need to ask the question “Is my knowledge increasing at the same rate as the developments within the industry?” for if not, then surely I’m falling behind.
Obviously, no one person can know everything about everything. The above question needs to be placed into context, such as Networking or Dreamweaver if that’s my chosen industry or specialist subject. The critical factors surely must be the pertinence of the knowledge as the driving force, not necessarily the breadth of knowledge.
An old story, about the owner of a large tanker who had consistent issues with the engines of his ship, illustrates this well. He often had to bring in “specialist” engineers to sort out the problems every time they berthed at ports around the world. The owner of the tanker was becoming more and more frustrated whilst trying different methods to resolve the challenge.
Eventually, when they berthed at a South America port he recalled an old pal of his who, being a fully certified engineer, had an exceptional talent for maintaining and fixing marine engines, so he asked if he could help. His old friend arrived and went straight to the engine bays. After some time listening to the engines he moved around and tapped on a few pipes with his spanner, finally arriving at a valve which he adjusted 25 degrees clockwise. Instantly the engines settled down and the problem was solved.
The next day the owner’s friend returned with a bill for $10,000. The owner was dismayed by the size of the bill, especially as all he had to do was to turn a valve and so he asked his friend for a breakdown, hoping for a reduction. The following day the engineer returned with the breakdown – For time spent onboard to fix the problem – special rate to a friend, $1. For the knowledge of where to tap and which valve to turn, $9,999.
This surely reminds us that all knowledge has to be fit for purpose and as such the techniques and methodology of training must fit the same criteria. Within a fast-paced industry like IT, dependence upon traditional training techniques such as classroom environments and staid teaching skills surely conflicts with the vitality of the industry itself.
I’m not disparaging IT teachers. However there remains a concern where it’s left to the tutors themselves to keep their knowledge pertinent and cutting-edge – I have considerable sympathy for the difficulties in maintaining this. A person who isn’t exposed to the latest industrial developments is not in the same position as those who are working within Microsoft directly, as an example.
The reverse applies to students, who are voracious in seeking access to the latest techniques, terms and thoughts wherever possible. As such, any system that can offer 24 hour direct or indirect access to the thoughts and knowledge of the leaders in the industry would be pertinent to both teachers and students.
In the working environment, many IT systems owners look to their IT support teams to protect the business interests by doing more than just managing and maintaining the integrity of the systems. They also expect them to provide advice and strategic support to ensure that decisions regarding hardware, operating system procurement and IT procedures provide a business edge and within their particular field keep the company ahead of its competitors.
When considering the options for development within IT either as a career change, start of career or furthering ones future within the industry, one of the key factors has been the increasing attraction of the professional qualifications. It benefits from the same overall factors as the Aviation industry in that a common language and format is fairly dominant throughout.
Students seeking to maximise their employability for the long-term are favoured by adopting the approaches and methods of the industry heavyweights. This makes them attractive to a wider range of employers in both the short term and long term. Qualifications recognised by industry leaders such as the MCSE or MCSA, that have legitimacy across geographical boundaries and industry sectors, remain a prudent choice when considering the same level of insurance in today’s economic climate.
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Filed under: Computer Software
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